Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eric Karu

Eric Karu

April 5, 2026

5  out of  5
rating by Eric Karu
"I have had the great pleasure of working with Lisa Mancinelli and her terrific team, including Alyssa, for many years, and I cannot say enough good things about them. They have consistently gone above and beyond for my family and me in ways that are increasingly rare today. Every interaction with their office has been professional, knowledgeable, courteous, and efficient. It is clear that they genuinely care about their clients and take pride in providing outstanding service. What sets Lisa and her team apart is not only their expertise, but also their willingness to step in and help when things become stressful or complicated. A few weeks ago, my parents were unfortunately rear-ended by someone insured through Zurich. Dealing with Zurich was incredibly frustrating. We were only ever able to reach a receptionist, and the adjuster would not return our calls. It felt like we were getting nowhere. When we contacted Lisa Mancinelli, she immediately knew exactly what needed to be done and personally helped deal with the other insurance company on my parents’ behalf. Her guidance and advocacy made a difficult situation much easier to manage, and we were so grateful to have someone truly looking out for us. In addition to their exceptional customer service, their rates have always been very reasonable and among the best around. Lisa and her team are thorough and attentive, always making sure I have the right coverages and options selected to both protect my family and keep my rates as competitive as possible. I have always felt confident that I was in good hands. It is rare to find an insurance agency that combines professionalism, responsiveness, expertise, and genuine care as well as Lisa Mancinelli and her team do. I recommend them without hesitation to anyone looking for an insurance agent they can truly trust. If I could give them 10 stars, I absolutely would. Thanks again to Lisa, Alyssa, and the entire team for all that you do. Eric Karu"
We responded:
"Eric- we are here to help. Thank you for your review and your business. We appreciate it! "
Profile photo of Amy Dickel

Amy Dickel

March 12, 2026

5  out of  5
rating by Amy Dickel
"Excellent attentive agent!! Had to make multiple changes on a very simple renter’s policy and she did it timely with a smile! Highly recommend!"
We responded:
"Amy- thanks so much for your 5 ⭐️ review! You made my day! "
Profile photo of Denny Middleton

Denny Middleton

March 9, 2026

5  out of  5
rating by Denny Middleton
"Allassa is great example of complete customer service, a previously dying art has been restored with this office. A pleasant experience. I would highly recommend Lisa's office and her staff of professionals. Denny Middleton"
We responded:
"Denny, it is a pleasure to hear what a wonderful experience you had with Alyssa and our Lisa Mancinelli team! Thank you for your kind words - we so appreciate your business! "
Profile photo of Carol Scarbro

Carol Scarbro

January 4, 2026

5  out of  5
rating by Carol Scarbro
"Love Lisa. Very up front, honest, transparent and helpful. Gave multiple options, her opinion, but no pressure. Completely trust her."
We responded:
"Carol - I so appreciate your kind words. Thank you! "
Profile photo of The Spaniard

The Spaniard

December 17, 2025

5  out of  5
rating by The Spaniard
"Lisa and her team are excellent. Timely and thorough response times, and helpful and honest suggestions make me a very happy customer."
We responded:
"Charlie- we so appreciate your 5 star 🌟 review! You made my day! Thank you for your business! "
Profile photo of Roger Johnson

Roger Johnson

December 12, 2025

5  out of  5
rating by Roger Johnson
"This woman is awesome. In a fairly brief time, she assessed my situation and resolved it. I recommend her highly for any insurance program."
We responded:
"Roger- thank you so much! I’m so glad to have been able to assist! "
Profile photo of Barb Janssen

Barb Janssen

November 1, 2025

5  out of  5
rating by Barb Janssen
"As 70+yr.old female, moving from other state, I must say; Lisa Mancinelli has exceeded all my expectations as “Top State Farm agent”!! Always so helpful and professional! She really cares about her customers, and truly is key to my successful move! (* I’ve used State Farm for 35+yrs.-thank goodness!)"
We responded:
"Barb - welcome! Thank you for your kind words and your business! "
Profile photo of Patricia Krier

Patricia Krier

October 14, 2025

5  out of  5
rating by Patricia Krier
"Sonya is always amazing. She is so quick and thorough with any of my needs. I'm so happy to have Sonya and Lisa to help me navigate all of my insurance challenges."
We responded:
"Patti- Thank you 😊 for your kind words! It is our pleasure to help you navigate your insurance challenges and we truly appreciate your trust in us! "
Profile photo of Kristy Dick

Kristy Dick

August 28, 2025

5  out of  5
rating by Kristy Dick
"Jessica has been fabulous in helping us and walking us through all our changes and that was many many emails! So thankful for her and her help!"
We responded:
"Thank you for your 5-star review! So glad Jessica was able to help you and we appreciate your business! "
Profile photo of Hannah Halter

Hannah Halter

August 2, 2025

5  out of  5
rating by Hannah Halter
"Great service. My car insurance was expiring the day after I reached out, and Jess got me coverage in an hour. Kudos to Jess for her prompt and friendly service! We also appreciate the great discounts on bundling home and auto."
We responded:
"Hannah - we are thankful for your feedback! It's our pleasure to assist and we are so glad Jess got you squared away quickly. If there is anything else we can do to help, please let us know! Thanks for your business! "
Profile photo of Bill Scheel

Bill Scheel

July 23, 2025

5  out of  5
rating by Bill Scheel
"Lisa's office has amazing customer service! A person always answers the phone and everyone is always helpful and friendly!!"
We responded:
"Bill- thank you for your kind words and your business! Always here to help!"
Profile photo of Joyce Hinkle

Joyce Hinkle

July 7, 2025

5  out of  5
rating by Joyce Hinkle
"I switched my home and auto to this office and was very happy with the customer service. Alyssa took great care of us!"
We responded:
"Joyce thanks so much - so glad Alyssa took great care of your insurance needs!"
Profile photo of Craig Cooley

Craig Cooley

July 2, 2025

5  out of  5
rating by Craig Cooley
"Olivia Mitchell was very friendly and made sure all of my questions were answered. Highly recommend getting an insurance quote from Lisa Mancinelli, it was by far the best insurance quote I received when shopping for auto and homeowners insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Keith Barron

Keith Barron

July 2, 2025

5  out of  5
rating by Keith Barron
"Very helpful and concern for my needs. Just a phone call away."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Brian Littlehale

Brian Littlehale

June 30, 2025

5  out of  5
rating by Brian Littlehale
"Very helpful and made it a point to learn about me and my needs. Very helpful and informative."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Danielle Feathers

Danielle Feathers

June 17, 2025

5  out of  5
rating by Danielle Feathers
"Everyone in Lisa’s office has been amazing to us during our 10 years with them. They have always been helpful, courteous, and put us at ease during stressful situations. Lisa and her staff go above and beyond, even asking us how our kids are by name. Would recommend them to anyone!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Dawn Sell

Dawn Sell

June 12, 2025

5  out of  5
rating by Dawn Sell
"Stopped at office to change my address and Lisa helped me update this in other formats where my phone/tablet kept having a pop-up where that the website was currently unavailable. Also very helpful and has awesome Office staff!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Scott Russell

Scott Russell

June 9, 2025

5  out of  5
rating by Scott Russell
"Very friendly and nice to deal with. I can walk in to the office and actually talk to someone in person. Handled my claim quickly and efficiently"
We responded:
"Scott- thank you for your kind words and your 5 star 🌟 review! We so appreciate it! Glad we could be here to help! "
Profile photo of K Walters

K Walters

March 25, 2025

5  out of  5
rating by K Walters
"Jess Wood was on it! Prompt, proactive and professional. Quick turn on domestic dwelling coverage to a rental. Thank you!"
We responded:
"Thank you for your 5-star review! So glad Jess was quickly and efficiently take care of this for you. Thanks for your business! Lisa"
Profile photo of MommaJen Hoover

MommaJen Hoover

January 31, 2025

5  out of  5
rating by MommaJen Hoover
"Mancinelli is an all around wonderful business ! Lisa and her team are some of the most kind, intelligent, and caring people around! They have always been there to help in every aspect! Thanks so very much for all you do!!"
We responded:
"Jen -Thank you for your 5-star review! Your kind words made our day- thank you so very much! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Brayden Adams

Brayden Adams

January 7, 2025

5  out of  5
rating by Brayden Adams
"Lisa and her staff are wonderful and very swift with their processes. I highly recommend their services."
We responded:
"Brayden - I love your feedback! We so appreciate your business! Thank you! Lisa"
Profile photo of Casey Szalanczy

Casey Szalanczy

January 7, 2025

5  out of  5
rating by Casey Szalanczy
"Olivia was very responsive after my quote request and helped me with everything I needed to get my policy set up. Great customer service!"
We responded:
"Casey- thanks so much! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Shad Vargo

Shad Vargo

November 12, 2024

5  out of  5
rating by Shad Vargo
"Lisa and the rest of her team there has been super helpful with everything since I moved to Pennsylvania. Some of the stuff with this state I'm not used to since I moved from Indiana but they all were very helpful with explaining how insurance stuff with this state works! I highly recommend Lisa for an agent if you move to the area since not only was she helpful but between her and the rest of her team they were very nice and pleasant to go through for insurance!"
We responded:
"Shad, we’re so glad you’re happy with your insurance coverage! Thank you for taking the time to leave this wonderful feedback. Our team works hard to provide the best service and support, so it’s incredibly rewarding to hear it’s making a difference. Please let us know if you ever have any questions or need further assistance. - Lisa"
Profile photo of Mason Moore

Mason Moore

November 2, 2024

5  out of  5
rating by Mason Moore
"Thank u for helping me get good insurance"
We responded:
"So glad we could help! Thanks for your business! "
Profile photo of Mike Moore

Mike Moore

November 1, 2024

5  out of  5
rating by Mike Moore
"Jessica is easy going and easy to deal with.."
We responded:
"AWESOME! So glad Jess took great care of you! Thank you for sharing! "